Sample of All FAQs (Helpie FAQ)
Helpie FAQ
- What is the typical battery life of a fall detection watch?
- Kanega: Up to 36 hours; patented system means you can swap batteries without removing the watch.
- MGMove & WellBe: Usually last around 20–24 hours.
- Lively: Can last multiple days depending on usage.
- Apple: Typically ~18 hours, shorter with certain setups.
- Samsung: Around 40 hours with moderate use.
- Is it difficult to set up a fall detection watch, or do I need technical knowledge?
- Kanega & Lively: Minimal setup, generally works out of the box.
- MGMove: Some setup is needed, but it’s relatively straightforward.
- WellBe: Setup is more involved (watch + smart speaker + app).
- Apple & Samsung: Require pairing with a smartphone or additional configuration—can be complex for less tech-savvy users.
- Can fall detection watches assist with non-emergency situations, such as contacting a caregiver?Watches with a 24/7 monitoring service (like Kanega, MGMove, Lively, and WellBe) can connect you to family, friends, or a doctor, so your call doesn’t always have to involve 911. Apple and Samsung primarily focus on direct emergency calls only.
- Do fall detection watches require a monthly subscription for full functionality?
- Kanega, MGMove, WellBe, Lively: Require monthly fees that include monitoring.
- Apple & Samsung: No dedicated monitoring plan, but if you want cellular capability, you’ll pay a cellular service fee.
- What happens if I’m unconscious or unable to press a button after a fall?Most true fall detection watches (e.g., Kanega, MGMove) automatically detect a fall and connect to 24/7 monitoring if you don’t respond to prompts. Apple and Samsung will place an automated 911 call if their sensors believe you have fallen and remain immobile.
- Do fall detection watches include GPS tracking, and how does it help in emergencies?Yes. Many devices (Kanega, MGMove, WellBe, Lively, Apple, Samsung) use GPS to provide your location to emergency services or monitoring centers. This is crucial if you fall away from home and cannot speak.
- Can fall detection watches be worn all day and while sleeping?
- Kanega: Designed for 24/7 use; you swap batteries without removing the watch.
- Others (MGMove, Apple, Samsung, etc.): Typically must remove it daily or every other day to recharge.
- How accurate are fall detection watches, and do they trigger false alarms?They can, especially if sensors mistake quick movements for a fall. More advanced systems (like Kanega) use AI learning to minimize false positives. Apple and Samsung can detect certain movements as falls, which may lead to accidental 911 calls.
- Which fall detection watch offers the best overall performance?Based on our comparisons and testing, Kanega Watch stands out. It provides highly accurate fall detection, easy 24/7 use (no taking it off to charge), GPS, Wi-Fi/cellular connectivity, and live monitoring for both emergency and non-emergency needs.
- What is a fall detection watch, and how does it work?A fall detection watch is a wearable device designed to sense when you fall. It can alert emergency services, a 24/7 monitoring center, or your contacts for help. Some devices (like the Kanega Watch) do this without needing a secondary phone or pendant.
- How do fall detection devices accurately recognize when someone has fallen?These watches typically use built-in accelerometers, gyroscopes, and smart algorithms. They interpret sudden changes in movement and orientation—if those changes match a “fall signature,” the device sends an alert. Sophisticated watches (e.g., the Kanega Watch) learn to distinguish real falls from everyday actions like sitting down quickly.
- Do fall detection watches require an additional pendant or a connected smartphone to function?
- Kanega Watch: Does not require a separate pendant or phone.
- MGMove & Lively: May suggest a pendant for reliable fall detection.
- Smartwatches (Apple, Samsung): Generally require phone connectivity for full features, though some models have built-in cellular options.
- Are fall detection watches waterproof, and can they be worn in the shower?Not all. Some are merely “water-resistant.” Kanega is designed to be worn 24/7 (including in the shower). Others (Apple, Samsung, MGMove, etc.) may allow brief exposure to water but often need to be removed for charging or have varying water-resistance ratings.
- Can fall detection watches notify someone other than 911 in an emergency?
- Kanega, MGMove, Lively, WellBe: Have 24/7 monitoring centers that can also call friends, family, or other contacts.
- Apple & Samsung Watches: Typically default to contacting 911 (or local emergency numbers). They don’t include non-911 dispatch or a monitoring center.
- Do fall detection watches come with 24/7 emergency monitoring services?Many do—but they usually require a monthly fee. Kanega, MGMove, WellBe, and Lively offer monitoring as part of their subscriptions, while Apple and Samsung rely on calling emergency services directly, with no external dispatch center monitoring.